Last updated on: March 7, 2025
Introduction
Welcome to DPAC Ventures LLP (“GOVO,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://www.govo.life/ (the “Site”) and your purchase of our products. By accessing the Site, creating an account, or placing an order for Products, you agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and us.
Acceptance of Terms
By using the Site or purchasing products, you expressly acknowledge that you have read, understood, and agree to comply with these Terms. Your continued use of the Site after any modifications to these Terms constitutes acceptance of the revised Terms. We reserve the right to update, amend, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.
Eligibility
To use the Site or purchase products, you must be at least 18 years of age or the age of majority in your jurisdiction of residence. By placing an order, you represent and warrant that you possess the legal authority to enter into a binding contract as under the Indian Contract Act, 1872. We reserve the right to refuse service, terminate accounts, or cancel orders at its sole discretion if we found that you are a minor, undischarged insolvent, etc., including for suspected fraud, violations of these Terms, or other unlawful activities.
Ordering Process
When placing an order through the Site, you agree to provide accurate and complete information, including valid payment and shipping details. All orders are subject to product availability and our acceptance. Upon submission of an order, you will receive an automated email confirming receipt of your request; this confirmation does not constitute acceptance of your order. We may accept or decline your order for any reason, including but not limited to pricing errors, suspected fraud, or unavailability of products. Acceptance occurs only when the product is shipped, at which point a sales contract is formed.
Pricing and Payment
Product prices are displayed in Indian Rupees and exclude applicable taxes, shipping fees, and customs duties unless explicitly stated. We strive to ensure accurate pricing but reserves the right to correct errors, including incorrect prices, and to cancel orders arising from such errors. Payment must be made using approved methods (e.g., credit/debit cards, third party wallets and UPI). By submitting payment details, you confirm authorization to use the selected payment method. Also, prices for items may change from time to time without any prior notice. However, it would not affect the orders that have already been dispatched. We may perform pre-authorization checks to verify payment validity.
Product Images
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your device display of the colors accurately reflects the color of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
Shipping and Delivery
Products will be shipped to the address provided during checkout. Estimated delivery times are provided for reference only and are not guaranteed, however in general the estimated delivery time is usually 7-10 daysfrom dispatch of the product. Risk of loss or damage to products transfers to you upon delivery to the shipping carrier. We are not liable for delays caused by unforeseen circumstances, including but not limited to force majeure, natural disasters, carrier disruptions, or customs delays. You are responsible for providing accurate shipping information; incorrect addresses may result in additional fees or order cancellation.
Returns and Refunds
If you change your mind about any items purchased on our website you can return them to us. For more information on Returns and Replacement, please refer to our Return Policy
Warranties
You can apply for warranties on our website by clicking on warranty registration and filling out necessary details. For more information on Product Warranty, please refer to our Warranty Policy .
Limitation of Liability
We (including associates/subsidiaries) or our officers, directors, employees, or agents, consultants, shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, lost revenues, data loss, loss of opportunity, goodwill, damages or business interruption, arising from your use of the Site or Products. In no event shall our total liability exceed the purchase price of the Product(s) giving rise to the claim. This limitation applies regardless of the legal theory (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages.
Further, we shall not be liable for omissions, acts, services or products of third-party vendors or service providers. We shall not be responsible for any occurrence of loss to you from use of our platform due to virus, bugs, technical errors, failure of software.
Intellectual Property
All content on the Site, including logos, text, graphics, images, software, and product designs, is our exclusive property or licensors and is protected by copyright, trademark, and other intellectual property laws in India as well as Internationally. Unauthorized copy, use, reproduction, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, sale, distribution, licensed, sub licensed, of Site content is strictly prohibited. You may not use the trademarks or branding without prior written consent.No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.
Copyright Infringements
We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us in writing at govosupport@dpacventures.in
Please be noted that such information should be submitted by the owner or by person authorized by them of such copyright material.
Please be advised that pursuant to law you may be held liable for damages if you make material misrepresentations. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.
Please provide the following details to us on the mentioned mail:
● Your contact (Name, valid email, contact number, address);
● Intellectual property Infringed;
● The item that you think is infringing and include sufficient information about where the material is located on the Platform;
● A statement that you believe in good faith that the item you have identified as infringing is not authorized by the intellectual property owner, its agent, or the law to be used in connection with the Platform;
● A statement that the information you provided in your notice is accurate, and that you are the intellectual property owner or an agent authorized to act on behalf of the intellectual property owner whose intellectual property is being infringed; and
● Your physical/ valid electronic signature.
Term And Termination
These Terms and Conditions shall remain in full force and effect while you use the Site.
Without limiting any other provision of these terms and conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms and conditions or of any applicable law or regulation. We may terminate your use or participation in the site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.
In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
Modifications And Interruptions
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.
Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
Governing Law and Dispute Resolution
These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of India and applicable to agreements made and to be entirely be performed within the jurisdiction of Bengaluru, State of Karnataka, India, without regard to its conflict of law principles. And Users hereby agree to submit to the exclusive jurisdiction of the civil courts of Bengaluru, Karnataka to resolve any claims or disputes which may arise in connection with the Terms.
Corrections
There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
Disclaimer
The information, content, and materials provided on GOVO website are for general informational purposes only. By using this website, you agree to the following:
1. Accuracy of Information: While we strive to ensure that the information provided on our website is accurate and up-to-date, we do not guarantee the completeness, reliability, or accuracy of any content, product descriptions, pricing, or availability. GOVO reserves the right to modify or correct any information without prior notice.
2. Product Availability: Product availability and prices are subject to change at any time without notice. We make no guarantee that the products listed on our website will be in stock, or that they will be available for immediate shipping.
3. External Links: Our website may contain links to third-party websites. These links are provided for convenience and informational purposes only. We do not control or endorse the content of these third-party websites and are not responsible for their accuracy, legality, or content. Accessing third-party sites is at your own risk.
4. No Warranty: The website, including all content, services, and products, is provided “as is” without any warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the website will be free from errors, viruses, or other harmful components.
5. Changes to the Disclaimer: GOVO reserves the right to modify, amend, or update this disclaimer at any time, without prior notice. Any changes will be effective upon posting on the website. We encourage you to review this disclaimer periodically to stay informed of any updates.
Indemnification
You agree to indemnify, defend, and hold harmless us and our affiliates, employees, and agents from any claim, liability, damage, loss, or expense (including reasonable attorneys’ fees) arising out of your use of the website or violation of these terms and conditions.
Governing Law and Dispute Resolution:
These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of India and applicable to agreements made and to be entirely be performed within the jurisdiction of Bengaluru, State of Karnataka, India, without regard to its conflict of law principles And Users hereby agree to submit to the exclusive jurisdiction of the civil courts of Bengaluru, Karnataka to resolve any claims or disputes which may arise in connection with the Terms.
User Data
We will maintain certain data that you transmit to the Site for the purpose of managing the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.
You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Electronic Communications, Transactions, and Signatures
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.
Miscellaneous
These Terms and Conditions and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision.
These Terms and Conditions operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site. You agree that these Terms and Conditions will not be construed against us by virtue of having drafted them.
You hereby waive any and all defenses you may have based on the electronic form of these Terms and Conditions and the lack of signing by the parties hereto to execute these Terms and Conditions.
