GoBuds 621

FAQs

1. Do GoBuds 621 have a touch feature to change tracks?
   Yes, Long press the right earbud’s multi-function button for the next, and the left for the previous song.
2. How is the call quality?
   GoBuds 621 delivers an amazing call quality experience, since it comes with HD Mic and delivers your voice clearly.
3. Can we accept calls on GoBuds 621?
   Yes, GoBuds 621 accepts calls just by tapping once on the earbud’s MFB.
4. Is audio available in both ears during the calls?
   Yes, during a call the audio is available in both ears.
5. What is the exact use of the case?
   The case works as a charging and holding case for the buds.
6. Do GoBuds 621 earbuds have noise cancellation mode?
   Yes, GoBuds 621 earbuds have passive noise cancellation.
7. Are GoBuds 621 earbuds water proof or sweat proof?
   GoBuds 621 are IPX4 sweat-resistant. However, the buds need to be completely dried before placing them back in the case to maintain their long life.
8. Do GoBuds 621 earbuds support IOS?
   Yes, they are compatible with iPhone.
9. Does GoBuds 621 support Android?
   Yes, they are compatible with Android smartphones.
10. Can GoBuds 621 be connected to a laptop computer?
    Yes, GoBuds 621 can be connected to the laptop/computer as long as the latter is equipped with Bluetooth connectivity provision.
11. Do they Support Bluetooth 4.2?
    GoBuds 621 are best suited with Bluetooth V5.3. However, they also support smartphones with Bluetooth V4.2 as well.
12. What is the bluetooth Range from the phone?
    The Bluetooth range is 10 metres/30 feet without any obstacle.
13. How much time does it take to charge the GoBuds 621?
    GoBuds 621 charging case takes up to 30 minutes to fully charge.
14. Do GoBuds 621 earbuds have fast charging provision?
    Yes GoBuds 621 earbuds have fast charge provision.
15. What to do if the charging case is not charging?
    You can reach out to us on the following link.
16. How do I check the GoBuds 621 battery level?
    You can check the battery level of the GoBuds 621 on your smartphone. Go to the notification bar and look at the bluetooth icon. The battery level is mentioned under it. The battery indicator flashes while charging and turns solid when fully charged.
17. Can I charge GoBuds 621 with my PC/Laptop?
    Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.
18. Is there a warranty for the product? How do I claim warranty?
    Yes, all GOVO products come with a 1 year manufacturer’s warranty.To register your device, click here.