GoSurround Faqs

Check if the soundbar is properly connected to the audio source and power outlet. Ensure that the volume is turned up on both the soundbar and the connected device. Verify that the input source on the soundbar matches the device you're using.

Confirm that the audio cables are securely connected. Try using different cables or ports. Check for any interference from nearby electronic devices. Adjust the equalizer settings on the soundbar to optimize the audio output.

Ensure that the remote has working batteries. Check for obstructions between the remote and the soundbar. Make sure the remote is pointed directly at the soundbars sensor. If there are still issues, consider replacing the remote or checking for firmware updates.

Yes, most soundbars support multiple input options. Check the available input ports and ensure that you've selected the correct input source using the remote or on the soundbar itself.

Confirm that the power cable is properly connected and that the power outlet is functional. Check the power button on the soundbar or the remote control. If there's still an issue, consider checking the fuse or contacting the manufacturer for further assistance.

Ensure that your soundbar is compatible with the audio output of your TV or other devices. Check for compatibility in terms of connection types (e.g., HDMI, optical, Bluetooth) and audio formats.

In most cases, yes. You can usually control basic functions directly on the soundbar itself. Check the user manual for instructions on adjusting settings without the remote.

Ensure that the Bluetooth pairing is properly set up. Check if there are any interference sources nearby. If the issue persists, try updating the soundbar firmware or reconnecting the Bluetooth device.