All orders can be cancelled before they are disptached by us. Our customer care representatives Will help you cancel the order if it is not already dispatched. Please reach out to our customer Care team at the contact number, email id or through chat as given on the support page.

You are entitled to full refund in case of cancellation of your order. Your refund will be Credited, to your account via original mode of payment you used for placing the order, within 7 Working days.

Yes, the delivery address can be changed only if the order has not been disptached by us. For Placing the request for change of address , please speak to our customer care team at the Contact number given or email them as given on the support page.

"alternatively, you can cancel this order and place another order with correct address. For the Order cancelled, your refund will be processed within7 days. "

You can simply reach out to our customer service team and request for detailed like order id, Invoice copy or order tracking information. They will be happy to help you!

No, shipping at govo is absolutely free. All product prices shown are inclusive of delivery Charges.

You can track the order status by clicking on the link provided on the email and text sent to You after disptach of your order.

Alternatively, you can track the order status by logging into your account on www.Govo.Life. In Case of guest users , they would need to create an account using the same user credentials as Used at the time of placing the order.

Govo tries its best to deliver all orders within 2-5 days of dispatch. However, some locations Which are not easily reachable by couriers, hilly areas or locations with connectivity Constraints may take extra time. The delivery timelines may also get impacted due to festival Season rush, public holidays or weekends.